add a phone call feature in customized skill
customized skills for business can allow customers to directly contact phone numbers within the skill.

Thank you for submitting an Alexa Skills Feature Request. We are happy to inform you that the feature you have requested has launched! Please refer to the following page for more information: https://aws.amazon.com/blogs/business-productivity/enable-skill-calling-through-alexa-devices-with-new-features-in-the-amazon-chime-sdk/
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Dan de Havilland commented
This would be extremely useful, especially for in-vehicle use cases. 'Alexa, tell <my app> to dial into the conference call'
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Marco Tibaldeschi commented
Yes, that would enable a lot of interesting scenarios!
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Anonymous commented
That'll be very useful!! Please add this feature
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Ben Bloch commented
I need this as well . I'd like to be able to able to pass number and make call using, for example, Python.
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Richard Elswick commented
yes please add.
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Isaac commented
Please. Please add this feature
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Robert G Crumlish commented
I would like a skill that would provide a list of objects via audio, and at the end, if the user is happy with these objects, the skill offers the option to make a voice call to me.
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ssdfds commented
I would have this feature to develop skill where friends in a given app could launch a discussion about a given subject.
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Shawn Bousquet commented
I would like to make a skill that would repeat making a phone call. For example if the call was busy or no answer you'd set the skill to hang up in a specific time and then call again and if the call was answered there would be a command to not hang up. Any ideas if this could be done
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DAVI commented
+1
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Jeffrey P. Marshall commented
I would like to be able to place a call from within a skill, where the consumer can say, "call customer service" and have the number not be known to the consumer.
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steve jay commented
I need this feature to connect people with their legislators.
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Speed-U-Up commented
I think it would be nice if i could trigger a call directly from my skill if the user need more information !
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Kaushik Patel commented
Would love to see Alexa be able to call a number or do a drop in via the lambda function....
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alexa-uat commented
Is this under radar of Alexa team. It would be great to get this feature.