Restart Alexa voice after tapping the Echo Show screen
When a Skill is running on an Echo Show device with a longer text, I want to tap on it to scroll down. When I do this, the Alexa voice stops and the Skill is closed after around 8 to 10 seconds. I also get send to the intro screen.
I would suggest a solution to just pause Alexas voice on the first tap and start it again on the second tap. This will be a much higher user experience.
Ralf Eggert shared this idea
Received · Alexa Admin responded
Thanks a lot for posting this request. Your request has been received.
Joseph Graiff commented
This seems to still be happening and have to agree - this is a bad UX. I am in the healthcare industry and handling long-form text is a norm. When a user taps the screen to scroll Alexa voice stops speaking. Not sure if this is a focus challenge. Is there a work around?