22 results found

1. Allow financial personal information in Europe

   As possible in the US from years (see Capital One skill), but also in the UK (Starling Bank), in India (United Bank of India) and in the UAE (Emirates NBD), we'd like Alexa skills to be allowed to access or provide access to personal financial information also in Europe.

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2. get certification feedback via API / webUI, not just email

   I create Voice Apps for over 20 large clients and I publish Skills from each client's own Amazon Dev account. Either they authorize me as a developer on their accounts, or they share their credentials with me.

   I usually develop & submit skills using the ASK CLI. Sometimes I use the webUI to run a prevalidation check & setup beta testing. In all cases, my skills pass the validation properly within the webUI. I wouldn't try to certify a skill unless they passed.

   However, the current process of the main company contact receiving an email with the certification results in insufficient for my (and many other developers') needs.

   1. Most of my client contacts are not the person who has access to the email address listed as the company contact.

   2. This means I have to email each contact to ask them to forward me certification emails so I can fix any issues. This is a hassle for them, clogs up their inbox, and slows down my deployment process.

   3. Even within my own company, I have to ask someone else to forward me certification emails, because even when I submit a skill - the email goes to another inbox (admin@). At a minimum, the email should go to the submitter & the company contact.

   4. When a skill fails certification, it goes back to the development stage. However, there's no record of certification feedback online, in the webUI. This is a big oversight in my opinion. Why not include the information there? Why do I need to dig through email?

   5. There's no way to get certification feedback via the ASK CLI. Why can't i submit something like a ask api get-certification-feedback --skill-id amzn.foo command to get the latest certification feedback for a skill?

   6. It'd also be great to have access to the beta testing features via the API also. This would save me a TON of time.

   Thanks for listening. I've deployed over 30 Voice Apps (flash briefings + custom skills for clients + my own via nealrs@gmail.com), so I have a strong interest in improving tools / capabilities for myself and other Voice App developers.

   I create Voice Apps for over 20 large clients and I publish Skills from each client's own Amazon Dev account. Either they authorize me as a developer on their accounts, or they share their credentials with me.

   I usually develop & submit skills using the ASK CLI. Sometimes I use the webUI to run a prevalidation check & setup beta testing. In all cases, my skills pass the validation properly within the webUI. I wouldn't try to certify a skill unless they passed.

   However, the current process of the main company contact receiving an email with the certification results in… more

   7 votes

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3. Support garage door opener in German

   Alexa lacks support for garage door openers in German. We have customers requesting this feature. Our skills supports it, but German users cannot use it because Alexa support is absent.

   Response from certification team:
   One of the language variants of your Smart Home skill includes functionality that is not yet available for Alexa in that language. Please remove any unsupported functionality from the skill before resubmitting.

   Unsupported Functionality: security garage door
   Language(s) Impacted: DE

   5 votes

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4. Include feedback to Certification tab

   Add a read-only text field to the Certification tab of the alexa developer console with the result of the last submission

   4 votes

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5. Please automate invocation name checks for skill certification

   Invocation name errors in skill certification should be automatically caught. Why is there client-side validation for the sample utterances in "Distribution" (e.g. "error: must contain the invocation name") but not in the Build Model step? It's just a waste of time to wait 3-5 days to get a certification failed response like "your invocation name needs to be two words".

   4 votes

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6. Private Skill - Alexa for Business in Europe

   We need a possiblity to publish private skills, that are only available for our customers and so have not to be certificated. Alexa for Business would be suitable for this purpose. However, thats only available in the US. We need Alexa for Business in Europe/Austria.

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7. Send ceritifcation status emails to the Developers on an account

   Currently, only the company email can receive an email regarding the status of a skill submission.

   From Alexa team: "Certification feedback and/or status is only sent to your account's company email address."

   But as a developer working at a third party company, it would be nice to have visibility on the submission results of a skill, since we are the ones submitting. Can we have a setting so that developers also receive status emails? Thanks!

   3 votes

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8. Alexa directives do not contain a "locale" key to limit categories based on language

   Hi Alexa,

   at the moment it's not possible to know the locale of a user to decide to limit categories based on language. For instance, Spanish (MX) doesn't support "Contact Sensor".
   At the moment, if you want to support "Contact Sensor" for all other languages, you must remove this category

   This is a very big limitation!!!!

   3 votes

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9. Allow fast processing for already LIVE skills

   Please reduce the certification and publication turn around time for already certified and live skills. Please make them in a priority list for updating and make it live.

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10. Denote automated functional testing as a test in the request so we can filter from analytics

    For skills that are live and going through cert again, the automated functional tests cause a spike in the 3rd party analytics. We would like to be able to filter them out/not send them to analytics but there is not a field in the request from these tests to denote they are tests.

    3 votes

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11. Allow certification failure clarification

    When a skill fails certification it would be great to be able to ask for clarification. Currently if you don't understand or disagree with certification you have two options:

    1- resubmit and hope to get different certification person
    2- create a ContactMe case (which can take a week or more)

    2 votes

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12. Support Garage Door opener on es-ES Locale

    It seems garage door opener are only supported on Locale en-US.
    When trying to certify our skill we get the following message from the certifcation team:
    One of the language variants of your Smart Home skill includes
    functionality that is not yet available for Alexa in that language. Please remove any unsupported functionality from the skill before resubmitting.

    Unsupported Functionality: Garage Doors
    Language(s) Impacted: Spanish (Spain)

    2 votes

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13. Support multiple "certified" interaction models and allow to switch between them quickly

    This will solve several pain points:

    1. Developers will have full control over when the update goes live. After the certification is complete, the interaction model does not go live automatically, but is simply added to the list of "Certified" models. After that, the developer is able to switch to live model when they want. Today, the developers have no control and no good ETA for the submitted model to go live.

    2. Instant rollback. If the new model does not perform well, the developer will be able to instantly rollback to the previous model. Today, rolling back a model takes a re-certification, which, depending on the number of supported locales, could take several weeks (with customers suffering every day).

    3. A/B testing. If a developer is able to split the traffic between the previous model and the newly certified model, he or she will be able to compare the metrics. Of course, this would require the model ID to be passed as part of the request to the skill. Today, there is no good way to A/B test interaction models.

    This will solve several pain points:

    1. Developers will have full control over when the update goes live. After the certification is complete, the interaction model does not go live automatically, but is simply added to the list of "Certified" models. After that, the developer is able to switch to live model when they want. Today, the developers have no control and no good ETA for the submitted model to go live.

    2. Instant rollback. If the new model does not perform well, the developer will be able to instantly rollback to the previous model. Today, rolling back a model takes a… more

    2 votes

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14. Private Skill availability in Germany and without Alexa for Business

    It would be great to be able to deploy skills only to invited users, e.g. users that receive a link for activation. Additionally, private skills should be made available in Germany and without Alexa for Business context.

    2 votes

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15. Improving Alexa Account Linking Process

    Amazon should provide an email address or phone number that can be associated with the test account provided to Alexa for skill linking in the certification process. For regulated industries, it is impractical to remove MFA/OTP requirements from prod accounts. Additionally, we recently received email feedback on our skill submission that told us to check the Alexa portal for submission feedback; the portal just tells us to check the email.

    2 votes

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16. Automated Functional Test are not representative of actual usage, causing throttle

    For skills that preserve a user's state to DynamoDB, the automated functional tests that are performed often get throttled by Dynamo and fail.

    This occurs frequently on skills that have large interaction models and support multiple locales. Typical usage does not require a lot of Dynamo capacity so we often have to raise the capacity just to get through the functional test and lower it back down.

    Please slow down the tests. The capacity required is calculated based on actual usage, not automated functional tests that overload the skill.

    2 votes

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17. Include supported interface approval status in certification process

    Currently, it is difficult to determine between a non-display device, and a skill that simply isn't approved for display interface.

    Per Paul Cutsinger: "For speed, certification will publish your skill for voice only then come back and enable the display once that's tested. So, spot will send this.event.context.System.device.supportedInterfaces.Display once the skill has been certified for that device."

    Would be good to be able to check the status of this process somewhere.

    2 votes

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18. Can Alexa. ThermosatController support child locks and custom modes

    Can Alexa. ThermosatController support child locks and custom modes

    1 vote

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19. Available AMAZON.FallbackIntent on Brazil

    Hello gurus,
    When the AMAZON.FallbackIntent will be available on Brazil ?

    1 vote

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20. Include a pre-defined key name in UserId for interactions coming from certification process

    I run analysis against my skills to understand customer usage patterns. However, for some of my lower volume skills, this data can be clouded by interactions that happen for certification testing - and I have no way to know what traffic is from real users vs. certification testers. It would be great if userId's from certification testers included a specific format or key name (like "CERT") so I could filter them out in my analysis.

    1 vote

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